Social Responsibility Code

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  1. Framework
    PT Portugal is committed to achieve and promote the highest standards of social responsibility in its entire supply chain.
    Our suppliers must act in line with the standards of this Code of Conduct, as a condition of access to Suppliers PT’s Club, which presents the expectations of PT Portugal regarding the performance of its suppliers in the fields of ethics, human rights and labor practices, health and safety at work and environment. Accepting the commitments of this Code of Conduct, the suppliers recognize that all agreements, contracts and commercial relations with PT Portugal, ongoing and future ones, are subject to the provisions contained in this document.
    We expect that our Suppliers commit themselves with this Code of Conduct and that these are applied to their direct and indirect workers, seeking also that their workers assumed the commitment of a socially responsible acting.

    The Social Responsibility Code of Conduct of PT Portugal is structured in four areas, described below.
  2. Accountability and Ethical Conduct
    The competitor and potential supplier of PT Portugal affirms its commitment to the set out ethical principles, ensuring its implementation toward their stakeholders, through the following commitments:

    Compliance with the applicable legislation - Accomplishment of all legislation and regulations applicable to the respective activity, as well as the standards of the industry in which it’s inserting. When the provisions of this Code of Conduct are more stringent than the local law, applicable national or international legislation, the supplier must comply with this Code. If there’s a conflict between the requirements of this Code of Conduct and the requirements of any local law, applicable national or international legislation, the supplier must comply with the legislation applicable to their activity.
    Anticorruption - Compliance with the applicable legislation, as well as the principles of the United Nations Global Compact, of which PT Portugal is a signatory, which provides the business must fight corruption in all its forms, namely: bribery, embezzlement, extortion or other forms of corruption in its relations with third parties.
    Its involvement will be only made by legitimate business and ethical practices in commercial transactions and will not pay or accept any payment or other benefit as an incentive or reward for any act or abstain of acting.
    Intellectual Property and confidential information – The Intellectual Property rights will be respected and preserved the business information, operational or other associated with the products or services of PT Portugal or of any third party, which implies the non-disclosure of such information to other people in the supplier’s organization or external to the same, except if the knowledge or use is strictly necessary.
    Fair Competition – Full compliance with the competition legislation, applicable to the activity, in order to promote free and fair competition, ensuring its practice by the companies through the offering of competitive prices, innovative products and better services without interfering with the supply and demand forces of the market.
  3. Human Rights and Labour Practices
    The competitor and potential supplier of PT Portugal affirms its support to fundamental human rights, declaring and ensuring that their workers fully enjoy all of the rights and duties established in national legislation and International Conventions, without any restriction. This warranty applies to all its workers, including those who are on temporary work or internship, service providers, migrants, vulnerable groups and other groups.

    Employment freedom – The creation of free employment will be respected, being prohibited any involvement or support of hard labour or compulsory labor and human trafficking.
    Prohibition of child labor – There won’t be any use of child labor. It will be always respected the mandatory minimum age and schooling at the respective countries. It will be complied all the applicable laws and regulations related to minors employment. 
    Working hours – Employees must maintain the working hours in accordance with the applicable legislation and regulations. The provision of additional work will be voluntary, whenever possible, and won’t be required as standard nor could constitute a form of regular replacement of insufficient wages being always remunerated in accordance with the national legislation and the established in Collective Agreements.
    Remuneration and benefits – The workers will receive salaries, allowances and other social benefits, at least equal to the established in the legislation and regulations applicable. There won’t be made, without the worker’s authorization, any wages deductions except those permitted by legislation or Collective Agreements.
    Non-discrimination – It will be maintained the absence of discrimination in employment practices, employment, access to training, career advancement or any other condition labour, so that all workers enjoy equal opportunity and treatment, regardless of their ethnic origin, colour, nationality, gender, religion, age, political opinion, social origin, sexual orientation, disability, or other characteristics.
    Coercion and harassment – The workers will be treated with dignity and respect, and it is prohibited the application of physical punishment, threats of violence, or other forms of harassment, whether based on race, colour, gender, sexual orientation, nationality, religion, disability, age or any other factor.
    Training and requalification  – Workers will have  the opportunity to participate in training programs and/or professional requalification, having in mind the warranty of a good professional performance.
    Recognition of the right to online communication – Commitment to recognize the workers right of online communication.
  4. Health & Safety at Work
    The competitor and potential supplier of PT Portugal affirms its commitment to provide working conditions and a healthy work environment.

    Legal Compliance – Assurance of the compliance with the applicable legislation to the activity on Health and Safety at Work or in accordance with the Standards of Conduct of International Safety.
    Safety in the workplace – It is guaranteed to workers that the places of work are safe, hygienic and do not involve risks to their health and safety. The promotion of best practices, being provided, when necessary, clothing and personal protective equipment, without incurring costs to the worker, suitable to prevent the risks of accidents and incidents of work or harmful effects on the health of workers.
    Self-protection Measures – Procedures will be established to handle emergencies, including fires, floods, environmental accidents and natural disasters.
    Training – Workers training will be provided to promote the development of skills on Health and Safety at Work.
  5. Environmental Responsibility
    The competitor and potential supplier of PT Portugal affirms its support and respect for the rules and principles applicable in the context of environmental protection.

    Environment Respect – It will be fully complied the applicable environmental legislation and regulations and it will be established procedures and practices for the identification of environmental aspects, with a perspective of a continual improvement of its environmental performance.
    Resources Conservation – The natural resources will be preserved, promoted energy efficiency, reduced waste and the use of dangerous substances.
    At the monitoring level of the compliance related to the provisions of the present Code of Conduct, the competitor and potential supplier of PT Portugal affirms its commitment to comply with and enforce the principles formulated in this Code of Conduct, through the following commitments:
    Compliance with Code of Conduct – The competitor and potential supplier of PT Portugal ensures that its suppliers and subcontractors comply with the commitments and requirements of this Code. It is recommended that the supplier also evaluate their suppliers and subcontractors based on their capacity to fulfill the requirements contained in this Code of Conduct. It is suppliers’ responsibility to sensitize and inform their suppliers and subcontractors.
    Monitoring Activities – In a perspective of continuous improvement, the suppliers and/or its subcontractors shall undertake to participate in monitoring activities of PT Portugal regarding the alignment with this Code of Conduct.
    These activities include the access authorization of PT Portugal workers, or others in its name, to the respective installations, monitoring visits, access to information and to the management documents of its activity - related with topics included on this document - and that allow assessing compliance with all defined commitments. Such activities may result in repair or corrective action plans, agreed between the two parties, whenever is verified a non compliance with the guidelines of this Code of Conduct.

    We invite you to go deep in our principles, policies and methodologies related with social responsibility, in the following site:
    Social Responsibility at PT